Careers at AIDA

AIDA was created as a place to find something a little different and this extends to the dedicated and talented individuals that make up our team. As we continue to grow we are always on the lookout for exceptional individuals to join the AIDA family. We are proud to be an independently owned small business rooted in our local community. AIDA offers an inclusive and creative working environment based in the heart of East London’s Shoreditch. If you are driven, passionate and interested in joining our small but dynamic team please take a look at our openings below.

Team Leader - Full-time

We are looking for a welcoming, reliable, proactive team player with experience in retail. Team Leader will contribute to creating a customer centric environment and support the store leadership team in service, selling and daily processes. They will be highly organised and experts on operating procedures and will contribute to giving guidance and feedback to the sales associates.

- Participate in the training and development of all new and existing associates to meet the Company’s service expectation
- Uphold Company standards and act as a mentor, teacher and positive role model to others
- Lead by example and inspire a shared vision by communicating store and Company goals
- Possess strong communication skills in both written and verbal form
- Work alongside the Store Manager to maximise sales and achieve store and Company goals
- Motivate the sales team to achieve these goals and deliver an unimagined level of service
- Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff
- Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems
- Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset
- Ensuring replenishment happens efficiently across all divisions

Requirements:
- Experience in customer service
- Ability to work independently and take initiative
- Ability to positively impact results in sales

This is a full time position 5 days a week, 40 hours contract. The suitable candidate will be available to work during weekends.

If you are interested, please send your CV and cover letter to ida@aidashoreditch.co.uk We look forward to hearing from you! 

Assistant Store Manager - Full-time

- Together with the store manager is accountable for sales, service, profitability and loss prevention
- Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development.

PEOPLE
- In charge of recruitment and training of the AIDA team
- Manage all aspects of performance development for the AIDA team through performance appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions

LEADERSHIP AND COMMUNICATION
- Lead by example and inspire a shared vision by communicating store and company goals
- Assist and participate with the roll-out of all new training and operational initiatives
- Possess excellent communication skills in both written and verbal form

MANAGING THE ENVIRONMENT
- Oversee all levels of customer service, and ensures a positive store environment
- Exhibit excellent floor presence by leading by example, and training and coaching the store team on customer service, standards, product placement and time management
- Partner with the Store Manager to ensure any shop floor based work is carried out efficiently, and with minimal impact on the customer experience

OPERATIONS
- In the absence of the Store Manager is in charge of all store operations
- Preventing stock loss through service and training the team on Loss Prevention
- Ensure there is a functional shipment processing system to facilitate new merchandise being placed promptly, the sales floor is fully replenished, and product standards adhered to
- Assist in upholding Company Health & Safety procedures at all times to protect employees and Customers against accidents and incidents 


If you are interested, please send your CV and cover letter to ida@aidashoreditch.co.uk We look forward to hearing from you! 

Sales Associate - Part-time

We are looking for a welcoming, reliable, proactive team player with experience in retail. A large part of this role involves providing outstanding customer service, nurturing relationships with customers and having excellent knowledge of our brands, as well as a commitment to our values of conscious consumerism, ethical fashion and promoting a more sustainable way of living.

If you are interested, please send your CV and cover letter to ida@aidashoreditch.co.uk We look forward to hearing from you! 

Models

We are always looking for new faces to model our collections, if you are confident in front of the camera and have previous experience we'd love to meet you.

If you are interested, please send us your portfolio and cover letter to emi@aidashoreditch.co.uk We look forward to hearing from you! 

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